GENERAL QUESTIONS
What is Elo Boosting?
Elo Boosting is a service where a professional player logs into your account and plays games on your behalf, with the goal of increasing your Elo or rank in the game. This can help you climb the ranks faster and achieve higher rewards.
How does Elo Boosting work?
When you purchase an Elo Boost, you provide us with your account information and choose the desired Elo or rank that you want to achieve. Our team of professional players will then play ranked games on your behalf until your account reaches the desired Elo or rank.
Is Elo Boosting safe?
Yes, Elo Boosting is safe if you choose a reputable and trustworthy company like EloHelp. We take great care to ensure the security of your account and use VPNs to hide our IP addresses during the boosting process. We do not allow account access during the boost and charge extra if this rule is violated. We also offer a lifetime warranty against any bans or suspensions resulting from our services.
Can I play on my account while it is being boosted?
No, we do not allow any account access during the Elo Boosting process. If you attempt to log in to your account while it is being boosted, we will either refund the remaining part of your order, or if you wish, we can continue by charging you for the extra wins needed to complete the service.
How long does Elo Boosting take?
The time it takes to complete an Elo Boost depends on the desired Elo or rank and the current state of your account. On average, a boost can take anywhere from a few days to a few weeks. We provide an estimated completion time before starting the boost.
Who will be playing on my account?
Our team of professional players are all highly skilled and experienced in League of Legends. We take great care in selecting our boosters to ensure that they have a high win rate and are capable of delivering the results you desire.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards and PayPal. We also offer discounts for bulk purchases and repeat customers.
What if I'm not satisfied with the results of my Elo Boost?
We strive to provide the highest quality Elo Boosting services and guarantee your satisfaction. If you are not happy with the results of your boost, we offer a refund or a free boost to make it right.
Can the booster use my Blue essence and RP?
No, the booster will not use your Blue essence or RP unless you have given them explicit permission to do so.
Will only one booster play on my account?
Yes, only one booster will be assigned to your account during the Elo Boosting process.
Can I spectate the games while a booster is on my account?
Yes, you can spectate the games while the booster is playing on your account by using op.gg.
Can I contact the booster outside of the game?
No, the booster can only be contacted through our Discord channel on the assigned channel.
What if my order is not finished before the end of the season?
If your order is not completed before the end of the season, we will refund the remaining portion of your payment.
What if my booster isn't doing as well as I would like him to? Can I get a different one?
Yes, if you are unsatisfied with your booster's performance, please contact our support on Discord to request a replacement booster.
What if a booster on my account got reported and I got banned? What are you going to do about that?
Our boosters do not engage in any behavior that would result in a ban or suspension. However, in the unlikely event that you do get banned due to our services, we offer a full refund guarantee.
I've made my payment, now what?
Once you have made your payment, please join our Discord channel and provide your order ID. We will then assign a booster to your account and give you a private Discord room to provide your account information.
Can I play side by side with one of your top-players?
Yes, we offer a duo option where you can play with one of our top players.
What servers are you working on?
We are currently providing Elo Boosting services on the following servers: EUNE, EUW, TR, NA, and RU.
You don't offer services on my server, when can I expect this to change?
If we do not offer services on your server, please contact us on Discord to request a custom order. We will do everything in our power to fulfill your request.
I've made a mistake in my order and I picked the wrong server, what should I do?
If you made a mistake in your order, please contact our support on Discord as soon as possible.
I paid for a division but I was boosted forward, do I have to pay for this?
No, you do not have to pay for any additional progress that was made during your Elo Boosting service. Congratulations on the lucky boost!
I do not have a PayPal account; are there alternative payment methods available?
Yes, we accept credit card payments through PayPal even if you do not have a PayPal account.
I cannot find the answer to my question in the FAQ. What should I do?
Please reach out to us on Discord, and we will be happy to assist you with any questions or concerns you may have.
How can I become a booster for EloHelp?
If you're interested in becoming a booster, please contact us through the contact us page on our website.
I don't want my friends to know that I was boosted. Can your boosters play specific champions to avoid suspicion?
Yes, please contact us on Discord with your request, and we will do our best to assign a booster who can play your preferred champions.
Can I receive coaching while playing with one of your professional players?
Yes, we offer coaching services through custom orders. Please contact us on Discord to arrange this service.
PAYMENT SPECIFIC QUESTIONS
What payment methods do you accept?
We accept PayPal and credit card payments through PayPal.
Is my payment information secure?
Yes, we take security seriously and use SSL encryption to protect all payment information.
Is there a refund policy?
Yes, we offer a refund policy for services that are not completed as described in our terms of service.
Are there any hidden fees or charges?
No, we do not have any hidden fees or charges. All costs are clearly stated on our website.
How long does it take for payments to process?
Payments usually process instantly, but it can take up to 24 hours for the payment to be fully verified.
Do you offer any discounts or promotions?
Yes, we occasionally offer discounts and promotions to our customers. Please check our website or social media channels for any current promotions.
What should I do if my payment is declined?
Please check with your bank or credit card company to ensure that your payment information is correct and that there are sufficient funds available. If you continue to have issues, please contact us on Discord for assistance.
Is there a way to track my payment or order status?
Yes, you will receive updates on Discord as your order progresses through each stage of the service
